TOWARDS COLLABORATIVE KNOWLEDGE MANAGEMENT BEST PRACTICE (cKMBP) MODEL FOR HIGHER LEARNING INSTITUTION (HLI)

Abstract

Abstract – Recently, Knowledge Management (KM) has been receiving significant excitement and attention in the knowledge society. KM and Higher Learning Institution (HLI) are two terms that synchrony, due to the nature of HLI as the center of Knowledge Process. However, the previous research works on KM Best Practice (BP) model evidence the KM model works alone as silo and not clearly verified to be recognize as KM BP especially in HLI Malaysia. The research commence with a Systematic Literature Review (SLR) that summarized the proposed cKMBP components. Followed by the Benchmarking Process of FIVE existing KM Model to suit the HLI Malaysia environment. The Pilot Survey Questionnaires leads to verification of cKMBP Model. The Model Testing by the KM Expert process will validate the effectiveness of cKMBP. This research will support the Knowledge Sharing and Collaboration among the Community of Practice (CoP) which will create the Knowledge Networks and can be considered to be part of the third generation KM initiatives to identify the Best Practice for KM.